Please read these Terms of Service ("Terms") carefully before accessing or using the Game. By downloading, accessing, or playing the Game, you agree to be bound by these Terms. If you do not agree, do not use the Game.

1. Definitions

"Operator", "we", "us", "our" means Fexlora Inc., a company organized under the laws of Wyoming, USA, with its registered office at 6275 Joyce Dr Suite 213, Arvada, CO 80403, USA.
"Game" means the mobile game "AG777slots" available on the Apple App Store and any updates, patches, or additional content provided by Operator.
"Platform" means the digital distribution platform through which you obtained the Game, including but not limited to the Apple App Store.
"Virtual Currency" means in-game currency (e.g., coins, gems) that can be purchased with real money and used to acquire Virtual Items or participate in gameplay.
"Virtual Items" means digital goods, consumables, cosmetics, or other in-game content that can be obtained by using Virtual Currency.
"Account" means your user account associated with the Game (typically through your Platform ID, e.g., Apple ID).

2. Acceptance of Terms

By downloading, accessing, or playing the Game, you represent that you are at least 18 years of age (or the age of majority in your jurisdiction) and that you have the legal capacity to enter into these Terms. If you are between the ages of 13 and 18, you represent that your legal guardian has reviewed and agreed to these Terms.
The Game is not intended for children under 13. If you are under 13, you may not use the Game.

3. Account

You are responsible for all activity that occurs on your Account. You must not share, sell, or transfer your Account to any third party. You must not create an Account using false information or on behalf of someone else without authorization.
You are responsible for maintaining the confidentiality of your Platform login credentials. The Operator is not liable for any loss or damage arising from unauthorized access to your Account due to your failure to protect your credentials.

4. License to Play

Subject to your compliance with these Terms, the Operator grants you a personal, non‑exclusive, non‑transferable, revocable license to access and play the Game for your non‑commercial entertainment purposes only. You may not copy, modify, reverse engineer, disassemble, decompile, or create derivative works of the Game or any part thereof.

5. Virtual Currency and Virtual Items

The Game may allow you to purchase Virtual Currency using real money through the Platform’s in‑app purchase system (e.g., Apple In‑App Purchase). Virtual Currency and Virtual Items are digital goods and have no real‑world monetary value. They cannot be exchanged for real money, goods, or services outside the Game.
Virtual Currency and Virtual Items are non‑transferable between accounts and cannot be sold, traded, or gifted outside the Game’s intended mechanics.
The Operator may manage, modify, or remove Virtual Currency or Virtual Items at its sole discretion (e.g., for game balancing, bug fixing, or compliance with applicable laws), provided that such changes do not retroactively deprive you of paid content without reasonable notice or compensation where required by law.

6. Prohibited Conduct

You agree not to:
Use cheats, automation software (bots), exploits, or third‑party programs to gain an unfair advantage.
Abuse bugs, glitches, or errors in the Game.
Harass, bully, threaten, or impersonate other players.
Post or share offensive, illegal, defamatory, or inappropriate content through any in‑game communication feature.
Attempt to hack, disrupt, overload, or interfere with our servers or the Game’s functionality.
Engage in any activity that violates applicable laws or third‑party rights, including intellectual property rights.
Sell or trade Virtual Currency or Virtual Items for real money outside the Game.
Violation of this Section may result in immediate suspension or permanent ban of your Account, and forfeiture of any Virtual Currency or Virtual Items.

7. Intellectual Property

All content in the Game, including but not limited to art, music, sound effects, code, characters, logos, game names, and software, is owned by the Operator or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You have no ownership rights over your Account, Virtual Currency, or Virtual Items – you only have a limited license to use them as described in these Terms.

8. Updates and Patches

The Operator may automatically deliver updates, patches, bug fixes, or additional content to the Game through the Platform (e.g., Apple App Store) or through the Game itself, subject to the technical capabilities and policies of that Platform. You agree to accept such updates as a condition of continued use of the Game. The Operator does not guarantee backward compatibility with older versions of the Game.

9. Termination and Suspension

We may suspend or terminate your Account (and block your device ID) at any time if we reasonably believe you have violated these Terms, especially the Prohibited Conduct section.
For material breaches (e.g., cheating, fraud, illegal activity), termination may be immediate without notice.
For non‑material breaches, we will provide you with written notice (to your registered email or via in‑game message) and a 15-day cure period. If the breach is not cured within that period, we may terminate your Account.
You may close your Account at any time by contacting FexloraJessica@outlook.com. No refunds will be provided for unused Virtual Currency or Virtual Items upon voluntary closure.
Service Termination (Game Sunset): If the Operator decides to permanently discontinue the Game, we will provide you with at least 30 days' advance notice via a prominent in‑game notification and/or to the email address associated with your Account. We will make commercially reasonable efforts to allow you to use any remaining Virtual Currency before the shutdown, but we are not required to provide refunds unless required by applicable law.

10. Refund Policy

10.1 General Principle
All purchases of Virtual Currency and Virtual Items are final and non‑refundable, except as required by applicable law or as expressly set forth in this Section 10.
10.2 Purchases Through Apple App Store
If you make a purchase through your Apple ID (e.g., using Apple In‑App Purchase), the transaction is processed by Apple Inc. Refund requests for such purchases must be directed to Apple in accordance with the Apple Media Services Terms and Conditions. The Operator has no ability to grant refunds for purchases made through the Apple App Store.
10.3 Direct Purchases (if available)
If the Operator offers a direct purchase option (e.g., through our official website), you may request a refund within 7 days of the purchase date only if both of the following conditions are met:
(a) The purchased Virtual Currency or Virtual Item has not been consumed, used, or transferred in any way; and
(b) A verifiable technical fault on our side prevented the content from being delivered or functioning as described (e.g., payment processed but Virtual Currency not credited).
10.4 Right of Withdrawal Acknowledgment
By clicking the "Buy", "Purchase", or similar button at the time of your in‑app purchase, you expressly request immediate performance of the contract (i.e., delivery of the digital content) and acknowledge that you thereby lose your right of withdrawal from the purchase once the content has been delivered and consumed.
10.5 How to Request a Refund (for direct purchases)
Send an email to FexloraJessica@outlook.com with the subject line: Refund Request – [Your Username]. Include your Apple ID (or other Platform ID), a screenshot of the receipt, and a description of the technical issue. We will respond within 14 business days.

11. Dispute Resolution and Governing Law (USA)

11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of United States, without regard to its conflict of laws principles.
11.2 Mandatory Arbitration
Any dispute, controversy, or claim arising out of or relating to these Terms or the Game (including the breach, termination, or validity thereof) shall be resolved by binding arbitration administered by JAMS (or, if JAMS is unavailable, the American Arbitration Association, AAA) in accordance with its then‑current Streamlined Arbitration Rules and Procedures.
Arbitration Location: The arbitration shall be conducted in Cheyenne, Wyoming, or at such other location as the parties may mutually agree, or via remote hearing if permitted by the arbitrator.
Arbitrator Authority: The arbitrator shall have exclusive authority to resolve any dispute, including the arbitrability of any claim.
No Class Actions: Arbitration shall be conducted on an individual basis. You and the Operator agree that any dispute shall not be consolidated with any other proceeding or brought on a class, collective, or representative basis.
11.3 Exceptions
Notwithstanding the arbitration agreement, either party may bring an individual action in small claims court (if the claim qualifies) instead of arbitration, provided the action is brought in the county where you reside (if in the United States) or in Laramie County, Wyoming.
11.4 Opt‑Out Right
If you are a new user, you may opt out of the arbitration agreement by sending a written notice to FexloraJessica@outlook.com within 30 days of first accepting these Terms. The notice must include your name, address, and Apple ID.
11.5 Consumer Rights
Nothing in this Section limits your rights under mandatory consumer protection laws in your state of residence. Some jurisdictions do not allow arbitration of certain claims or class action waivers; in such cases, those portions of this Section shall not apply to you.

12. Disclaimer of Warranties

THE GAME IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OPERATOR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON‑INFRINGEMENT, AND ERROR‑FREE OR UNINTERRUPTED SERVICE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF THE GAME.
THE OPERATOR’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE OPERATOR IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100), WHICHEVER IS GREATER.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Operator, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms, your misuse of the Game, or your violation of any applicable law or third‑party rights.

15. Changes to These Terms

The Operator may update these Terms from time to time. If we make material changes, we will notify you by posting a notice within the Game or by sending an email to your registered address (if available). Continued use of the Game after the effective date of changes constitutes your acceptance of the updated Terms.

16. General Provisions

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Waiver: Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.
Assignment: We may assign these Terms in connection with a merger, acquisition, or sale of substantially all of our assets, provided that your rights are not materially reduced.
Entire Agreement: These Terms, together with our Privacy Policy (available at [insert URL]), constitute the entire agreement between you and the Operator regarding the Game.

17. Contact Information

If you have any questions about these Terms or the Game, please contact us at:
Email: FexloraJessica@outlook.com
Address: Fexlora Inc., 6275 Joyce Dr Suite 213, Arvada, CO 80403, USA